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Privacy Policy

1. Overview

1.1 Oceanic Cruises acknowledges its obligations in relation to privacy.

1.2 Oceanic Cruises stores information about individuals in a confidential way so that it cannot be accessed, stolen or disclosed to anyone unconnected with the Oceanic Cruises business.

1.3 Oceanic Cruises may change this policy from time to time. The changes will be published on Oceanic Cruises’s web site.

2. Collection of Information

2.1 Oceanic Cruises collects information by a number of methods including:

(a) the Internet;

(b) Telephone;

(c) Facsimile; and

(d) Email.

2.1 Oceanic Cruises occasionally conducts voluntary surveys to collect information about its Customers.

2.2 Customers may elect not to provide the information referred to in paragraph 2.1 and 2.2

2.3 Oceanic Cruises does not collect personal information about any person unless the information is necessary for its business.

2.4 Oceanic Cruises collects personal information only by lawful and fair means and all information provided to Oceanic Cruises is provided voluntarily.

2.5 Oceanic Cruises collects the name, address, contact details, age, and payment details of all of its Customers. Oceanic Cruises also keeps records of all of its commercial transactions with its Customers. This information is required for maintaining a database, being able to communicate with Customers and for the purpose of conducting commercial transactions with its Customers and linked service providers.

3.0 Access To Oceanic Cruises’s Information

3.1. All Customers are eligible to gain access to their personal information, by any of the following methods:

(a) by sending an email;

(b) by telephoning

(c) by facsimile;

(d) by sending a letter to the relevant address contained at paragraph 8.1.

3.2 Customers are eligible to view the information held by Oceanic Cruises and make representations and suggestions regarding the accuracy of that information.

3.3 Easily accessible personal information will be made available to you free of charge. Where you request details of your personal information and the information that you request is not easily accessible, we may charge a fee for the cost of accessing or retrieving that information. Note that we are not required to provide access to personal information in certain situations, but if we refuse access we will give you our reasons for doing so.

4.0 Disclosure of Information

4.1 Oceanic Cruises only provides information about its Members, to linked service providers for purposes connected to Oceanic Cruises’s business.

4.2 Oceanic Cruises will seek a Customers consent before it discloses any personal information about the Customer for purposes other than those expressed in clause 4.1.

5. Accuracy of Information

5.1 Oceanic Cruises will assume that all information that it collects about a Customer or potential Customer is accurate and up to date unless and until advised otherwise.

6. Do We Use Cookies

6.1 We use cookies in a limited manner when you visit our web site. Cookies are not used by us to collect and store your personal information.

6.2 A cookie is a small data file that is downloaded from our web site and stored on a text file on your hard drive. The information is made up of a string of letters and numbers which uniquely identifies your computer and any user name or password that you may have already registered on our web site.

6.3 If at any time you do not wish to accept cookies or wish to delete existing cookies, you may manually configure your browser to refuse cookies or may manually delete existing cookies from your hard drive. However by deleting or refusing to accept cookies you may frustrate or hinder your access to or use of areas of our web site.

7. Security of Your Personal Information

7.1 Oceanic Cruises takes reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure. Once your personal information is no longer needed, we take reasonable steps to destroy or permanently ensure that it cannot be used to identify you.

7.2 Email and the Internet may not always be secure and it is possible that messages and information may not reach the intended recipient. Oceanic Cruises cannot be held responsible for the security or confidentiality of any information sent to us by e-mail or over the Internet.

How to Contact Oceanic Cruises

Telephone: (08) 9325 1191

Facsimile: (08) 9335 6397

Email: bookings@oceaniccruises.com.au

Terminal

C Shed, Victoria Quay, Fremantle Port